Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

Welcome to Hamza Overseas Pvt Ltd. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and clients who access or use our services. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Services Description

Hamza Overseas Pvt Ltd provides international job placement and recruitment services, including but not limited to:

  • Job matching and placement services
  • Resume and CV optimization
  • Interview preparation and coaching
  • Visa assistance and documentation support
  • Pre-departure orientation
  • Post-landing support services

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal right to work in your home country
  • Provide accurate and truthful information
  • Have valid travel documents (passport)
  • Not have any criminal history that would affect visa eligibility

4. User Obligations

As a user of our services, you agree to:

  • Provide accurate, current, and complete information
  • Update your information promptly when changes occur
  • Maintain the confidentiality of any login credentials
  • Not misrepresent your qualifications or experience
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful purpose
  • Respect intellectual property rights

Fraudulent Information: Providing false or misleading information may result in immediate termination of services without refund and may be reported to relevant authorities.

5. Service Fees and Payment

5.1 Fee Structure

Our fees vary based on the destination country, job category, and service package selected. All fees will be clearly communicated before any payment is required. Fee components may include:

  • Registration and assessment fees
  • Job placement and processing fees
  • Visa assistance fees
  • Documentation and attestation charges
  • Training and orientation fees

5.2 Payment Terms

  • All fees are in Indian Rupees (INR) unless otherwise stated
  • Payment schedules will be outlined in your service agreement
  • We accept bank transfers, credit/debit cards, and UPI payments
  • All payments are subject to applicable taxes (GST)

5.3 Third-Party Fees

You are responsible for fees charged by third parties, including embassy/consulate fees, medical examination costs, police clearance certificates, and travel expenses, unless explicitly included in your service package.

6. No Guarantee of Placement

While we make every effort to assist you in finding suitable employment abroad, we cannot guarantee:

  • Job placement or employment offers
  • Visa approval by any government authority
  • Specific salary or employment terms
  • Employer acceptance of your application
  • Timeline for job offers or visa processing

Final decisions on visa issuance rest with the respective country's immigration authorities, over which we have no control.

7. Cancellation by Client

You may cancel your application at any time by providing written notice. Refund eligibility depends on the stage of processing. Please refer to our Refund Policy for detailed information.

8. Termination by Company

We reserve the right to terminate our services if:

  • You provide false or fraudulent information
  • You fail to make required payments
  • You violate these Terms of Service
  • Your conduct jeopardizes our relationships with employers or authorities
  • Circumstances beyond our control prevent service delivery

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Hamza Overseas Pvt Ltd or our licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Hamza Overseas Pvt Ltd shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Actions or decisions of employers or immigration authorities
  • Delays caused by third parties or government agencies
  • Events beyond our reasonable control (force majeure)

Our total liability shall not exceed the amount of fees paid by you for the services in question.

11. Indemnification

You agree to indemnify and hold harmless Hamza Overseas Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be:

  • First attempted to be resolved through mutual discussion
  • If unresolved, submitted to mediation
  • If mediation fails, resolved through arbitration under the Arbitration and Conciliation Act, 1996
  • The seat of arbitration shall be Mumbai, Maharashtra, India

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

Hamza Overseas Pvt Ltd

Office 501, Trade Centre, BKC

Mumbai, Maharashtra 400051

Email: info@hamzaoverseas.com

Phone: +91 98765 43210